Privacy Policy
Last updated: 24 July 2026This policy explains how Arrowsmith Group ("we", "us", "our") collects, uses, and protects personal data submitted through the Brunswick Mill website (the "Site") when you make an enquiry, request a brochure, or otherwise contact us about apartments at Brunswick Mill, New Islington, Manchester. We are the data controller for the personal data described below.
What we collect
When you submit the enquiry form on this Site, we collect:
| Data | Why we collect it |
|---|---|
| Name | To address you correctly and identify your enquiry |
| Email address | To respond to your enquiry and send requested information (e.g. a brochure) |
| Phone number | To call you back about your enquiry, availability, or a viewing |
| Enquiry type & message | To route your enquiry to the right person and understand what you're asking about |
We do not collect payment information, financial details, or identity documents through this Site. Such information, if needed, is only ever collected later, directly by our sales team or your legal representatives, through separate, secure channels.
How we use your data
- To respond to enquiries about Brunswick Mill, including availability, pricing, and viewings
- To send brochures or other information you have specifically requested
- To contact you about other Brunswick Mill availability and offers
- To maintain records of enquiries for our sales and customer service processes
Our legal basis for responding to your specific enquiry is our legitimate interest in dealing with a direct request you have made to us, and, where a purchase is being discussed, the steps necessary to enter into a contract with you. No separate consent is required for this — submitting the form is itself a request for us to get in touch.
Where we contact you about other Brunswick Mill availability or offers beyond your original enquiry, we rely on the "soft opt-in" provision under the Privacy and Electronic Communications Regulations (PECR), which applies because you are already in discussion with us about buying a similar product from us. You can opt out of this at any time, free of charge, by calling 0161 870 6900 or emailing info@brunswickmill.com — we will not contact you again for this purpose once you do.
Who we share it with
Enquiry form submissions are delivered to us using Web3Forms, a third-party form-processing service that transmits your submission from this website to our team's inbox. Web3Forms acts as a data processor on our behalf and does not use your data for its own purposes. We do not sell, rent, or otherwise share your personal data with third parties for their own marketing purposes.
This page also embeds a Google Maps view of the development's location. If you interact with the map, Google may set its own cookies in accordance with Google's Privacy Policy. We do not control this data collection.
How long we keep it
We retain enquiry data for as long as reasonably necessary to respond to your enquiry and, if you proceed with a purchase, for the duration of that relationship and any statutory retention period that follows. Where you have not proceeded with a purchase, we retain enquiry records for a limited period for legitimate business record-keeping, after which they are deleted.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict our processing of your data
- Withdraw consent to marketing contact at any time
- Request a copy of your data in a portable format
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, contact us using the details below.
Contact us
For any questions about this policy or how we handle your data, email info@brunswickmill.com or call 0161 870 6900.
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